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I didn't receive my login email

Sign-in emails usually arrive within a minute. If yours hasn't:

  1. Check your spam, junk and promotions folders. This is by far the most common cause.
  2. Search your mailbox for "IQTest360" rather than scrolling — the email may have been filed automatically.
  3. Confirm you're using the right address. The link only goes to the email your subscription was created with. A typo at sign-up (for example .con instead of .com) means the email can never arrive.
  4. Request a new link and use the most recent one — older links stop working once a new one is issued.
  5. Add support@iqtest360.com to your contacts so future emails skip the spam filter.

Still nothing? Reply to us at support@iqtest360.com from the address you'd like to use, and we'll check which address the account sits on.