Web App

🔧 Troubleshooting

• My progress or results didn't save
• A test, game or puzzle won't load

⚙️ Account & Settings

• Finding your way around
• Updating your name and profile details
• What language is IQTest360 available in?

🎮 Games, Puzzles & Trivia

• What are credits (hearts) and what happens when they run out?
• How Trivia, XP and levels work
• Working through the puzzles
• Playing brain training games

🧠 Tests & Results

• Can I retake a test?
• Why is a test marked as "completed" when I haven't taken it?
• Where do I find my results and certificates?
• Taking a test

🚀 Getting Started

• I signed up with the wrong email address
• I didn't receive my login email
• How do I log in?
• Do I need to download an app?
• What's included in my membership

💪 Connect with iqtest360 Support

• Contact iqtest360 Support

🧡 Billing & Payments

• I was unaware of the charges
• I didn't authorize a subscription or recurring charge
• Where is my refund?

🏦 Subscription Management

• Updating email address
• Does my subscription automatically renew?
• Canceling your subscription